PRIVACY POLICY HELEMENTA

Last update: 7/21/2025

1. Basic information on data protection

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), it is reported that the person responsible for processing personal data collected through the Helementa application is:

WDTECH SENSOR AND SYSTEMS S.L.

CIF: B72287014

Address: C/ Eratóstenes 8, 11500 El Puerto de Santa María, Cádiz, Spain

Email: info@wdtech.io

2. Personal data collected

Through the Helementa app, the following categories of personal data may be collected:

  • Authorized user registration data: name, surname, email, phone number, password, organizational unit or individual profile.
    Note: Currently, uploading profile images or photos is not allowed.
  • App usage data: date and time of access, features used.
  • Environmental sensor geolocation data: location of installed sensors.
  • Environmental information from IoT sensors: temperature, humidity, air quality, etc.
  • Technical and identifying sensor data: serial number, model, activation date.
  • Information associated with warranty control: status, validity, incidents or requests.

Note: Some data generated by sensors, although they do not directly identify a person, may constitute personal data due to their geographical or contextual linkage (for example, sensors installed in private properties).

3. Data processing purposes

Personal data is processed for the following purposes:

  • Account management and user authentication: We process your personal data to create and manage your user account, authenticate you when you access the application, and maintain the security of your account.
  • Environmental data management: We collect and process environmental data from sensors to provide you with monitoring and analysis services. This data may be shared with other users if you configure your sensors as public.
  • Communications and notifications: We use your contact information to send you important notifications about your account, alerts from your sensors, and updates about our services.
  • Technical support and maintenance: We process your data to provide technical support, resolve issues, and maintain the proper functioning of the application and sensors.

4. Data retention period

We retain your personal data for as long as your account is active and for the time necessary to comply with legal obligations. Environmental data is retained according to the configuration you establish for your sensors.

5. User rights

You have the right to access, rectify, delete, oppose, limit and port your personal data. You can exercise these rights by contacting us at info@wdtech.io.

Withdraw consent: You can withdraw your consent at any time, which will not affect the legality of the processing carried out before the withdrawal.

Data portability: You can request a copy of your data in a structured, commonly used and machine-readable format.

6. Security measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

7. Contact

For any questions about this privacy policy, you can contact us at:

WDTECH SENSOR AND SYSTEMS S.L.

Email: info@wdtech.io

Address: C/ Eratóstenes 8, 11500 El Puerto de Santa María, Cádiz, España